Delhi Integrated Multi-Modal Transit System Ltd.
A Joint Venture of Government of National Capital Territory
of Delhi & IDFC Foundation.
An ISO Certified Company  
Passenger Information System at BQS through LED Display Boards
Client : Transport Department, GNCTD
Scope of Work

  • Project Conceptualization
  • Bid Process Management
  • Software Development
  • Technology Selection & Specification
  • Project Execution
  • Project Monitoring including adherence to service level standards


To improve the commuter experience of using public bus transit and improve level of confidence in bus services, Transport Department, GNCTD has decided to implement the Passenger Information System through LED Boards in its Bus Queue Shelter (BQS).

What is PIS

Passenger Information System or PIS takes its inputs from a GPS enabled system that tracks a vehicle’s movement and through a unique self-learning algorithm, calculates the Expected Time of Arrival (ETA) driven by historic travel speed data across road segments and time-of-day. This data is then transmitted to LED Display Boards installed in Bus Queue Shelters. Therefore, a commuter while waiting for a bus is provided with real-time information on ETA of a particular bus.


As a pilot project, DIMTS first implemented the Passenger Information System (PIS) in 90 bus queue shelters in Delhi. Further it is in the process of implementing it in 500 BQSs in prominent locations of Delhi. It shall, in the next phase, be scaled up to cover all BQSs in Delhi.

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