-
How often do you travel by bus on this route?
-
How long did you have to wait for the bus?
-
-
-
From which gate did you get onto the bus?
-
Rate the interior cleanliness of the bus.
-
Rate the exterior cleanliness of the bus.
-
Were the names of bus stops being correctly displayed on the electronic board inside the bus?
-
Were the names of bus stops ahead being correctly announced through speakers inside the bus?
-
Were the interiors of the bus well lit?
-
Rate the behavior of the conductor.
a.) Politeness
b.) Helpfulness
-
Did the conductor give you correct change?
-
Does the conductor move inside the bus?
-
Did conductor ask you for your destination?
-
Rate the behavior of the driver.
a.) Politeness
b.) Helpfulness
-
Please give us feedback on the quality of driving:
-
Did you feel safe inside the bus?
-
Do women feel safe in this bus?
-
Taking everything into account about your entire journey from the start to the end, please rate your experience
-
How was your experience of this bus journey?
-
Will you continue to use this bus service?
-
Will you recommend this bus service to others?
-
We respect and value YOUR comments. Please give your feedback on this bus service and suggest ways in which the service can be improved.
|